Delivery

Here at Dino Decking, we aim to deliver your decking as soon as possible. Once you have placed your order we will begin the delivery process. Your order will be organised onto a route within our network, ensuring it reaches you as soon as possible. Depending on your order, the item(s) will either be delivered by one of our personal drivers or a courier. Please see below for more information.

Composite Decking Boards / Full Kit Orders

Delivery from the day of ordering is typically 3 – 7 working days but can occasionally be sooner.

If your order is large and you need it more urgently than this, please contact us and we will see what we can do. Don’t be afraid to talk to us, we are here to help you!

Once your order is ready to be delivered we will be in touch. You will receive an email from us at least 2 working days before delivery so you know when you should expect to receive it. If the day of delivery that has been assigned to you is not convenient please contact us as soon as you can. We can then attempt to re-arrange delivery so your new decking arrives on a day that is more convenient for you.

Deliveries will take place between 8 am and 8 pm on the allocated day. Our driver will be in contact via telephone the evening before your delivery or in the morning. Our driver will give you an estimated time of delivery so you won’t have to wait inside all day for it.

Our decking will be delivered on a 3.5T Sprinter vans or flatbed van. Please make sure suitable access is available to the property before ordering. We accept no responsibility for deliveries that cannot be made due lack of access to your property.

Please make sure someone is available to assist with unloading. We don’t want to leave your composite decking in the wrong place, this is why it’s important someone is home. If you know where you would like your decking to be left, please tell us. As long as we have access we can leave your new decking in the desired spot.

Curbside/front of property delivery.

If you are happy to leave your decking on the curbside/at the front of your property please let us know. You should make sure there is enough room for one of our vans to unload your decking and enough room to place your decking in your desired location. We cannot accept responsibility for any loss or damage to your decking once it has been delivered.

Use our Delivery Calculator

Our delivery pricing for joist and decking boards can be calculated by using the calculator below.

Delivery Calculator

Enter your postcode to calculate delivery cost for 4m lengths.

Postcode:

Joist only orders

If you are ordering joists they will be delivered in a 3.5T Sprinter van or a flatbed van. Please make sure suitable access is available to the property before ordering. We accept no responsibility for lack of access to your property.

Corner Trim & Fascia Board only orders

If you wish to order corner trims or fascia boards we can post them to you. As these products measure 2.2m they can be posted by TNT. Delivery usually takes which takes 1-2 working days to reach you. If the order is large it will be delivered by our van fleet. The cost of delivery is based on the amount and weight of the product you have ordered. The cost will be calculated on the cart page. If you have ordered corner trims and fascia boards along with joists and/or decking, they will be delivered along with your joints and/or decking. We like to ensure everything you order is delivered at the same time.

Fastener only orders

Smaller items such as fasteners will be delivered by Royal Mail 24 or DPD next day delivery. This is a tracked 1 – 2 day service and the shipping is free. 1-3 packs of fasteners will be sent with Royal Mail 24 (1-2 days delivery) 4+ packs of fasteners will be sent with DPD. (Next working day).

Sample Pack orders

Sample packs will be delivered by Royal Mail 24. This is a tracked 1 – 2 day service and the shipping is free. If you have any questions, queries or concerns about the delivery of your new decking please contact us. Here at Dino Decking, we are happy to help you with any queries you have. Talk to us today, we look forward to hearing from you!